Privacy Policy

At Ixtapa Smart Vacations, we value your privacy and are committed to protecting your personal data in accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties.

1. What information do we collect?
We collect only the information necessary to provide our services, including:

• Full name

• Email address

• Contact phone number

• Payment details (via secure platforms such as PayPal or Stripe)

• Accommodation preferences (optional)

Information is collected through contact forms, reservations, newsletter subscriptions (if applicable), or direct interactions with us.

2. How do we use your data?
Your personal information is used to:

• Process and confirm your reservation

• Send relevant information about your stay

• Respond to questions, comments, or requests

• Improve your user experience and our service

We do not share or sell your information to third parties without your prior consent.

3. How do we protect your information?
We implement technical and organizational measures to ensure your data’s security. Additionally, we use secure, certified payment platforms to process transactions.

4. ARCO Rights
You have the right to access, correct, cancel, or object to the processing of your personal data (ARCO rights). To exercise these rights, please contact us via [your email] or the contact form on our website.

5. Cookies
This website may use cookies to enhance the user experience. Cookies are small data files stored on your device to recognize you on future visits. You can configure your browser to block them, though this may affect some functionalities.

6. Changes to this Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted in this section.

Have questions about our Privacy Policy?
Write to us at: info@ixtapasmartvacations.com
Last updated: May 2025