Terms and Conditions

By accessing and using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any reservation or using the site.

1. About the Website
This website is dedicated to promoting and booking a vacation apartment located at Bay View Grand Marina Ixtapa. Access to the site and use of our services are subject to the terms described below.

2. Website Users
This site is available only to individuals who are of legal age and have the legal capacity to enter into contracts under their jurisdiction. By browsing, contacting us, or booking, you confirm that you meet these requirements.

No account creation is needed to check availability or general information. However, to make a reservation, you must provide basic information and follow the process outlined on the site.

3. Applicable Commercial Terms
Prices published on the website include:

Accommodation in the apartment for the booked period
Access to condominium amenities (pools, beach, etc.)

Prices may vary by season (high, low, and special dates) and will be clearly displayed when you check availability. Special offers, promotions, or discount codes are subject to additional terms specified at the time of application.

4. Payment Methods
To confirm your reservation, you may pay via:

Credit/debit card (through Stripe or PayPal)
Bank transfer (after coordination)
Other offline methods previously agreed upon

Payments made through secure gateways are protected. Once payment is confirmed, you will receive a receipt via email.

5. Right to Modify Offers
We reserve the right to modify, suspend, or remove any offer, promotion, or availability without prior notice. In the event of significant changes after a reservation, we will contact you before proceeding.

6. Warranties and Liability
The apartment is offered as shown in the website’s photos, descriptions, and videos. We make every effort to keep it in excellent condition. However, we do not provide any implied warranties beyond what is expressly stated here.

Responsibility for the use of condominium facilities (pools, gym, etc.) lies partly with the property manager. Under no circumstances shall we be liable for indirect damages arising from the use of the service.

7. Intellectual Property
All website content (text, images, logos, designs, videos) is protected by copyright and intellectual property laws. Reproduction, distribution, or modification without prior authorization is prohibited.

8. Suspension or Cancellation of Accounts (if applicable)
If user accounts exist, we reserve the right to suspend or cancel accounts that violate these terms or are used fraudulently or inappropriately.

9. Indemnification
The user agrees to indemnify and hold harmless https://www.ixtapasmartvacations.com/ from any claims, damages, or liabilities arising from the misuse of the site or services offered.

10. Limitation of Liability
To the extent permitted by law, we are not responsible for:

Indirect, incidental, or consequential damages
Interruptions to the website service
Errors or omissions in website content

11. Modifications to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes take effect upon publication on the website. We recommend you review them periodically.

12. Jurisdiction and Dispute Resolution
These Terms and Conditions are governed by and interpreted in accordance with the laws of Mexico. Any disputes arising from their use shall be subject to the jurisdiction of the competent courts in Querétaro City, Querétaro State.

13. Contact Information
If you have questions or need clarification about these Terms and Conditions, please contact us at:

Correo: info@ixtapasmartvacations.com
WhatsApp: +52 1 442 113 2617
Office: Plaza Cumbres, Lago Cuitzeo # 305 primer piso local 3, Cumbres del Lago, Juriquilla. Querétaro, Qro. México, CP 76230
Property Location: Vacation Apartment – Bay View Grand Marina Ixtapa, Guerrero, Mexico